Short version: QuickProbe collects only what's needed to run your food safety records. We don't sell your data. We don't share it with third parties except to deliver the service. You can request deletion at any time.
Who We Are
QuickProbe is a digital food safety record-keeping application built for food businesses in Australia, New Zealand and the United Kingdom. QuickProbe is operated as an Australian business. ABN 42 691 565 993.
We can be contacted at: support@quickprobe.com.au
What Information We Collect
We collect the minimum information necessary to provide the service:
- Account information: Your name, email address, and business name when you sign up
- Business data: Food safety records you create — temperatures, checklists, deliveries, faults, and staff names
- Device information: Basic app usage data to help us fix bugs and improve the app
- Payment information: Processed securely by our payment provider — we never store your card details
We do not collect sensitive personal information, health records, or financial data beyond what is needed for billing.
How We Use Your Information
Your information is used solely to:
- Provide and maintain the QuickProbe service
- Send you monthly compliance reports you request
- Send transactional emails (account setup, access codes)
- Respond to support requests
- Improve the app based on usage patterns
We will never use your data for advertising, sell it to third parties, or share it without your explicit consent — except as outlined in Section 4.
Third Parties We Use
QuickProbe uses a small number of trusted third-party services to operate:
- Supabase (supabase.com) — Secure cloud database hosting. Your data is stored on servers located in Australia or the US. Supabase is compliant with industry security standards.
- Resend (resend.com) — Email delivery for compliance reports and account emails
- Netlify (netlify.com) — App hosting and deployment
Each of these providers has their own privacy policy and is bound by data processing agreements. None of them receive your data for their own commercial use.
Data Storage & Security
Your food safety records are stored securely in Supabase's cloud database, protected by:
- Encryption in transit (HTTPS/TLS) and at rest
- Access controlled by unique business access codes and staff PINs
- Automatic backups
While we take all reasonable steps to protect your data, no system is 100% secure. If a data breach occurs that affects your personal information, we will notify you as required by applicable law in your country.
Data Retention
We retain your food safety records for as long as your account is active. Under Australian and New Zealand food safety legislation, businesses are required to retain food safety records for a minimum of 12 months — QuickProbe is designed to support this obligation.
When you cancel your account, we will delete your data within 30 days upon request.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Receive a copy of your data in a portable format
- Withdraw consent at any time
To exercise any of these rights, email us at support@quickprobe.com.au. We will respond within 30 days.
Please note that withdrawing consent may affect our ability to provide the Service to you. In some cases, withdrawal of consent will result in loss of access to the Service.
Cookies & Local Storage
QuickProbe uses browser local storage and session storage to keep you logged in and cache your data for offline use. We do not use advertising cookies or third-party tracking cookies.
Children's Privacy
QuickProbe is a business application intended for use by adults operating food businesses. We do not knowingly collect personal information from anyone under 18 years of age.
Changes to This Policy
We may update this policy from time to time. When we do, we will update the effective date at the top of this page and notify active users by email of any material changes as soon as reasonably practicable.
UK Users — UK GDPR
If you are located in the United Kingdom, the following applies to you in addition to the rest of this Privacy Policy.
QuickProbe is operated by an Australian sole trader (ABN 42 691 565 993). We process personal data of UK users in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Lawful basis — contract: We process your data to provide you with access to QuickProbe under your subscription agreement
- Lawful basis — legitimate interests: To improve our service and communicate with you about your account
Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict our processing; and data portability. To exercise any of these rights, email support@quickprobe.com.au and we will respond within 30 days.
Your data is stored using Supabase, which may involve transfer to Australia and the United States. These transfers are made in compliance with UK GDPR requirements.
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
New Zealand Users — Privacy Act 2020
If you are located in New Zealand, the following applies to you in addition to the rest of this Privacy Policy.
QuickProbe is operated by an Australian sole trader (ABN 42 691 565 993). We process personal information of New Zealand users in accordance with the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPPs) contained within it.
- Collection: We collect only the personal information necessary to provide the QuickProbe service
- Use: Your information is used only for the purposes for which it was collected — running your food safety records and communicating about your account
- Storage: Your data is stored securely using Supabase and may be held in Australia or the United States
Under the New Zealand Privacy Act 2020, you have the right to access the personal information we hold about you and to request correction of any inaccuracies. To exercise these rights, email support@quickprobe.com.au and we will respond within 30 days.
If you believe we have interfered with your privacy, you may lodge a complaint with the Office of the Privacy Commissioner (OPC) at privacy.org.nz.
Contact & Complaints
If you have any questions about this policy or how we handle your data, contact us at:
- Email: support@quickprobe.com.au
- Website: quickprobe.com.au
If you are not satisfied with our response, you may contact the relevant privacy regulator for your country:
- Australia: Office of the Australian Information Commissioner (OAIC) — oaic.gov.au — 1300 363 992
- New Zealand: Office of the Privacy Commissioner (OPC) — privacy.org.nz
- United Kingdom: Information Commissioner's Office (ICO) — ico.org.uk