Plain English summary: QuickProbe is a tool to help you keep food safety records. It does not guarantee you will pass an inspection or be legally compliant. You are responsible for your own compliance. By using QuickProbe, you agree to these terms.
Acceptance of Terms
By accessing or using QuickProbe ("the Service"), you agree to be bound by these Terms of Service. Failing to agree to the terms will prevent you from accessing the Service.
These terms constitute a legally binding agreement between you (the business owner or authorised user) and QuickProbe, operated in Australia.
Description of Service
QuickProbe is a digital food safety record-keeping application that helps food businesses log temperatures, deliveries, checklists, and compliance records. The Service is provided via a web application accessible at quickprobe.com.au.
QuickProbe is a record-keeping tool only. It is not a food safety certification service, an audit service, or a guarantee of regulatory compliance.
Subscription & Payment
QuickProbe offers the following subscription plans:
- Free trial: 30 days free access with full functionality
- Monthly plan: Billed monthly, cancel anytime
- Annual plan: Billed yearly at a discounted rate, non-refundable after 14 days
All prices are in Australian Dollars (AUD) and inclusive of GST where applicable. Pricing is subject to change with 30 days notice to existing subscribers.
Founding and early-access pricing is locked in for the life of the subscription as long as the subscription remains active and is not cancelled.
Cancellation & Refunds
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.
Monthly subscriptions: No refunds for partial months.
Annual subscriptions: A pro-rata refund may be issued within 14 days of payment. After 14 days, annual subscriptions are non-refundable.
To cancel, email hello@quickprobe.com.au with your business name and registered email address.
Your Responsibilities
As a user of QuickProbe, you are responsible for:
- Ensuring the accuracy of all records entered into the system
- Training your staff to use the app correctly
- Keeping your access code and staff PINs secure
- Complying with all applicable food safety laws in your state or territory
- Retaining records for the minimum periods required by law
- Not using the Service for any unlawful purpose
Important Disclaimer — Compliance
QuickProbe assists with record keeping only. It does not guarantee regulatory compliance, inspection outcomes, or food safety certification. The accuracy and completeness of records is entirely the responsibility of the business and its staff. QuickProbe is not liable for any fines, penalties, enforcement actions, or business losses arising from a food safety inspection or incident, regardless of whether QuickProbe was in use at the time.
Food safety laws vary by state and territory. You should consult a qualified food safety professional or your local council for specific compliance advice relevant to your business.
Limitation of Liability
To the maximum extent permitted by Australian law, QuickProbe's total liability to you for any claim arising out of or relating to the Service is limited to the amount you paid for the Service in the 12 months prior to the claim.
QuickProbe is not liable for:
- Loss of data due to device failure, reinstallation, or user error
- Service interruptions or downtime
- Any indirect, incidental, or consequential loss (including, but not limited to, loss of revenue, profit, business or goodwill)
- Failure to pass a food safety inspection
- Actions taken by food safety officers or regulators
Nothing in these terms excludes any right or guarantee you have under the Australian Consumer Law that cannot be excluded.
Intellectual Property
QuickProbe, including its design, code, branding, and content, is owned by QuickProbe and protected by Australian intellectual property laws.
You retain ownership of all food safety records and business data you enter into the Service. By using the Service, you grant QuickProbe a limited licence to store and process that data solely to provide the Service to you.
You may not copy, reverse engineer, resell, or redistribute any part of the QuickProbe application or its code.
Account Termination
We reserve the right to suspend or terminate your account if you:
- Violate these terms
- Use the Service for unlawful purposes
- Fail to pay subscription fees
- Engage in abusive behaviour toward QuickProbe staff
Where possible, we will provide 7 days notice before termination and an opportunity to export your data.
Changes to the Service
We may update, modify, or discontinue features of the Service at any time. We will endeavour to provide reasonable notice of significant changes.
We may update these terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the updated terms.
Governing Law
This agreement shall be governed by and construed according to the laws of Queensland, Australia. For any disputes that may arise, the parties will irrevocably submit themselves to the exclusive jurisdiction of the courts of that state.
Nothing in these terms affects your rights under the Australian Consumer Law.
Contact
For any questions about these terms, contact us at:
- Email: hello@quickprobe.com.au
- Website: quickprobe.com.au